property management
At Urban Creek Development, our Building Managers act as the daily operational backbone of your strata community. For large residential complexes, a Building Manager isn’t just beneficial; it’s essential. These communities generate a high volume of maintenance requests, resident interactions, and day-to-day tasks that require on-site, hands-on support.
Let us handle the daily operations so your council can concentrate on the bigger strategy. Whether you oversee a residential high-rise or a townhouse development, we customize our Building Manager service to fit your unique requirements.
Daily Operations & Resident Support
- Serve as the on-site go-to contact for residents, tradespeople, and contractors.
- Monitor and report daily events, incidents, and building issues to the Strata Manager.
- Assist with move-ins and move-outs, including elevator preparation and coordination
Maintenance & Minor Repairs
- Perform light maintenance such as painting, minor wall repairs, door adjustments, and bulb replacement.
- Monitor all building systems (elevators, boilers, sprinkler systems, and fire panels) and report issues promptly.
- Keep the workshop, supplies, and equipment inventory organized and up to date
Administrative Support
- Maintain building records, key/fob access logs, and supply orders.
- Manage and report resident complaints.
- Administer sale and programming of access fobs and enterphones.
Access Coordination & Contractor Supervision
- Manage access for trades, service providers, deliveries, and government inspections.
- Coordinate elevator lock-offs, parking access, and electrical shutdowns as needed.
- Inspect post-trade work areas and document any damage or issues.
Safety & Emergency Response
- Perform daily checks of exterior doors, high-risk areas, and security systems.
- Respond to on-site emergencies during business hours (e.g., floods, damages).
- Coordinate with emergency services and liaise with security personnel.
Seasonal & Specialty Services
- Winter de-icing and related safety measures.
- Pool area maintenance and testing, if applicable.
- Support gym, garbage/recycling room upkeep, and parking patrols.
- Enforce and uphold strata by-laws.